Phone Service Upgrade

CNSNext Telephone Service is being upgraded! Beginning in November, CNSNext is upgrading all telephone customers in batches. This process will take several weeks. Here are some important things to know about the upgrade: Your voicemail messages will not transfer after the upgrade. Special features will be reset during the upgrade. Reset features after the upgrade is complete. This upgrade doe NOT change your phone number or package pricing. You can access the new...



Discontinuation of ESPN Classic on CNSNext

ESPN Classic will no longer be carried on CNSNext beginning October 1, 2021. It has been decided not to renew the ESPN Classic contract due to low viewership and feedback about the network’s lack of customer value. There is no planned replacement for ESPN Classic at this time. Updates will be posted here as they become available.



Labor Day Tech Support Contact Info

Need technical support over the Labor Day holiday weekend? Give CNSNext a call- we’re here to help! Leave a message on the line and a technician will be in touch with you shortly. Baconton, Camilla, and Pelham: 229-336-7857 Cairo: 229-377-9515 Doerun, Moultrie, Norman Park: 229-891-3264 Thomasville: 229-227-7086



Discontinuation of ESPN Classic on CNSNext

ESPN Classic will no longer be carried on CNSNext beginning October 1, 2021. It has been decided not to renew the ESPN Classic contract due to low viewership and feedback about the network’s lack of customer value. There is no planned replacement for ESPN Classic at this time. Updates will be posted here as they become available.



Discontinuation of Fusion Network on CNSNext

Beginning July 31st, CNSNext will no longer carry the Fusion Network (channel 413 in all cities). It has been decided not to renew the Fusion contract due to low viewership and negative feedback about the network and its lack of customer value. There is no planned replacement for Fusion at this time. Updates will be posted here as they become available.



July 4th Weekend and Watch TV Everywhere Updates

Need technical support over the July 4th holiday weekend? Give CNSNext a call- we’re here to help! Leave a message on the line and a technician will be in touch with you shortly. Baconton, Camilla, and Pelham: 229-336-7857 Cairo: 229-377-9515 Doerun, Moultrie, Norman Park: 229-891-3264 Thomasville: 229-227-7086 **Watch TV Everywhere Issues** Updated 7/2: We are aware of issues accessing Watch TV Everywhere in all cities. We are still working with Watch TV Everywhere to...



Juneteenth Holiday Tech Support Information

Need technical support over the Juneteenth holiday weekend? Give CNSNext a call- we’re here to help! Leave a message on the line and a technician will be in touch with you shortly. Baconton, Camilla, and Pelham: 229-336-7857 Cairo: 229-377-9515 Doerun, Moultrie, Norman Park: 229-891-3264 Thomasville: 229-227-7086



Cairo Emergency Maintenance Outage

Emergency maintenance will be performed in Cairo from 12:00 AM-12:30 AM on June 17th. This will affect all Cairo phone and internet customers; cable will be unaffected. If you are experiencing an outage outside of this service window, please contact the Cairo office at: Customer Service: 229-307-0332 Technical Support: 229-377-9515 After Hours: 229-377-2489



Juneteenth Holiday Tech Support Information

Need technical support over the Juneteenth holiday weekend? Give CNSNext a call- we’re here to help! Leave a message on the line and a technician will be in touch with you shortly. Baconton, Camilla, and Pelham: 229-336-7857 Cairo: 229-377-9515 Doerun, Moultrie, Norman Park: 229-891-3264 Thomasville: 229-227-7086



Memorial Day Technical Support Information

Need technical support over the Memorial Day weekend? Give CNSNext a call- we’re here to help! Leave a message on the line and a technician will be in touch with you shortly. Baconton, Camilla, and Pelham: 229-336-7857 Cairo: 229-377-9515 Doerun, Moultrie, Norman Park: 229-891-3264 Thomasville: 229-227-7086



Free Preview Weekend

CNSNext is excited to bring our customers a FREE PREVIEW WEEKEND of HBO and Cinemax! Watch HBO and Cinemax FREE for five days and see what you’ve been missing. From Thursday, June 17th through Monday, June 21st, you can enjoy addictive series, entertaining movies, family favorites, and more on HBO and Cinemax, from CNSNext! HBO networks are located on channels 600-606. Cinemax networks are located on channels 629-636. No registration is required to access the free preview weekend. There...



CNSNEXT PARTICIPATES IN EMERGENCY BROADBAND BENEFIT PROGRAM

CNSNEXT PARTICIPATES IN EMERGENCY BROADBAND BENEFIT PROGRAM Recently, Congress appropriated $3.2 billion to the Federal Communications Commission to help low-income households pay for broadband service. The Emergency Broadband Benefit Program (EBBP) will provide a discount of up to $50 per month for broadband services for eligible customers. The EBBP is a temporary program that will expire when funds are exhausted or six months after the Department of Health and Human Services declares...