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Technical Support

Need technical support over the Thanksgiving holiday? Give CNSNext a call- we’re here to help! Leave a message on the line and a technician will be in touch with you shortly. Baconton, Camilla, and Pelham: 229-336-7857 Cairo: 229-377-9515 Doerun, Moultrie, Norman Park: 229-891-3264 Thomasville: 229-227-7086



Scheduled Outage- Nov. 12th

Routine maintenance as system upgrades are performed will create a brief service outage for all internet customers in all cities on Thursday, November 12th sometime between 1:00 AM-3:00 AM. The outage will be momentary and will only affect Internet services. We apologize for any inconvenience this may cause and thank you for your understanding. If you experience an outage outside of this scheduled time frame, please call Technical Support. Baconton | Camilla | Pelham (229)...



Veterans Day Contact Info

Need technical support on Veterans Day? Give CNSNext a call- we’re here to help! Leave a message on the line and a technician will be in touch with you shortly. Baconton, Camilla, and Pelham: 229-336-7857 Cairo: 229-377-9515 Doerun, Moultrie, and Norman Park: 229-891-3264 Thomasville: 229-227-7086



Programming Information

While CNSNext does not currently carry the MLB network, we do offer a wide variety of other networks to choose from. Looking for specific sports and entertainment channels? You can view the entire CNSNext channel lineup and guide for each city by clicking here.



Possible Spam Message

**ALERT: It has been brought to our attention that there is a text message, phone call and email circulating claiming to be from "CNS Research." This is in no way affiliated with CNSNext. Please use caution as this message is not affiliated with CNSNext. If you have a question or concern about a message, please call tech support at: Cairo: 229-377-9515 Camilla: 229-336-7857 Moultrie: 229-891-3264 Thomasville: 229-227-7086



Technical Support

We know how important reliable service is to you. If you are experiencing an outage or technical issue of any kind, please get in touch: Technical Support Baconton, Camilla, and Pelham: 229-336-7857 Cairo: 229-377-9515 Doerun, Moultrie, and Norman Park: 229-891-3264 Thomasville: 229-227-7086 After Hours Service Problems Baconton, Camilla, and Pelham: 229-336-2209 Cairo: 229-377-2489 Doerun, Moultrie, and Norman Park: 229-668-0069 Thomasville: 229-227-5499



Labor Day Contact Information

Need technical support over the Labor Day weekend? Give CNSNext a call- we’re here to help! Baconton, Camilla, and Pelham: 229-336-7857 Cairo: 229-377-9515 Doerun, Moultrie, and Norman Park: 229-891-3264 Thomasville: 229-227-7086



Fraudulent Email Scam

**Attention all CNSNext Internet customers: It has come to our attention that a scam email is circulating. This email tells customers to verify their rose.net email addresses. CNSNext is NOT requesting this information; this email is fraudulent and can be safely ignored and deleted. If you have any questions about scam emails, please call Tech Support at 229-227-7086.**



CNSNext Improves Infrastructure and Connectivity

CNSNext Internet customers will soon notice improvements in their online experience, thanks to many system upgrades in both software and infrastructure that have been occurring over the last several months. While these upgrades have caused brief outages for customers, CNSNext staff say that the enhanced online experience will make these minor inconveniences well worth the effort. “This is an exciting time for CNSNext and our customers,” said Sarah Baggett, Marketing Manager. “Our...



Resolved: Thomasville Scroll Channel

**As of 7/23, this issue has been resolved.** Attention Thomasville customers: We are experiencing some technical difficulties with the scroll channel (channel 10) and are working hard to resolve these issues as quickly as possible. Necessary equipment has been ordered to restore the scroll, and we anticipate it being back up soon. Thank you for your patience and stay tuned to our Facebook page for more updates!



Moultrie Fiber Repair Scheduled for July 8th

**UPDATE: This work was completed successfully on 7/8 by 2:15 a.m. All services have been restored.** CNSNEXT SCHEDULES FIBER REPAIR FOR JULY 8TH CNSNext will implement a critical fiber repair on July 8, 2020 from approximately 12:01 a.m. – 5:00 a.m. The repair will affect CNSNext cable television customers in the Moultrie area. “This repair is necessary to maintain the existing infrastructure and create improved redundancy for our customers,” said Sarah Baggett, CNSNext...



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HBO Max

HBO Max is coming July 7th! HBO Max is a new streaming app presented by HBO. HBO Max will include all of your HBO favorites, plus a whole lot more, including originals, movies, and series from other network partners. HBO Max is an app that can be downloaded to smart TVs, game consoles, phones, tablets, and computers. Learn more about which devices work with HBO Max here: https://help.hbomax.com/Answer/Detail/20 HBO Max is included at no additional charge with CNSNext customers’ HBO...