PLANNED OUTAGE FOR CNSNEXT INTERNET AND TELEPHONY SERVICES TO TAKE PLACE ON June 23rd
CNSNext will implement a cable modem provisioning system upgrade on June 23, 2020 beginning at 12:01 a.m. The upgrade is expected to last until approximately 7:00 a.m. and will briefly affect all Internet and telephony customers in all cities.
“All CNSNext customers will experience brief and intermittent interruptions of their Internet and telephony services throughout the upgrade window,” said Sarah Baggett, Marketing Manager. “However, all customers will not experience interruptions for the whole time period. Technicians and engineers will be performing upgrades in waves to have as little impact on the customer experience as possible.”
If customers experience cable outages outside of the 12:01 a.m. to 7:00 a.m. timeframe on June 23rd, please call CNSNext Technical Support at:
- Cairo: 229-377-9515
- Camilla: 229-336-7857
- Moultrie: 229-891-3264
- Thomasville: 229-227-7086